We'll refund your FULL purchase price of
ChecksNet Software including shipping charges
if you contact us to cancel your order before
we have provided the software download information
by email and before we have shipped the software
kit. Simply EMAIL us with your last name and name of yourr
business. ChecksNet is built to run in ALL
versions of Microsoft Windows from Windows
98 through Windows 10.1 in 32bit.
However, we do not sell or support ChecksNet for use on any 64bit
operating systems. Therefore, we do not offer refunds if you have 64bit
version of Windows on your computer(s).
Purchases including download software
access to our Banks Database and other
information are non-refundable except
UNOPENED TONER CARTRIDGES OR PRINTERS
We'll issue FULL purchase price merchandise credit for printer or printer cartridge
if we receive unopened and unmarked carton
with unused item(s) in new condition within
180 days of purchase. Shipping charges are
not credited. Simply
Return Authorization Number (RA#) before sending anything back. Ship item(s)
prepaid with RA number on outside of package
or it may be refused or handled as recycling.
Email us tracking number of return package.
If item was a special order (details below),
carton or contents have been opened, altered
or used in any way, no merchandise credit will be issued.
OPENED OR USED TONER CARTRIDGES
We'll replace any MICR toner cartridge used in a black & white laser printer if
it does not print bank checks or bank drafts
properly on check paper that meets American
Banking Association (ABA) standards in a
laser printer that meets factory standards.
Simply return the cartridge to us within
180 days for warranty replacement. Returned
cartridge must be received undamaged, &
contain at least 95% of the original amount
of MICR toner we supplied. Simply
us for Return Authorization Number (RA#) before sending back. Ship cartridge(s) prepaid
with RA number on outside of package
may be refused or handled as a return
recycling. Email us tracking number
Upon receipt we will examine and email you
within 2 business days. We pay for shipping
on free replacement. NOTE: Cartridges contain microchips that
are easily damaged by exposure to static
electricity. Chip, heat, humidity, other
forms of damage to MICR cartridge and/or
imaging unit drum caused by improper end
user storage or use voids all our warranties.
Color laser printers (printers with separate cyan, yellow, magenta and black toner cartridges) are excluded from our check printing guarantee due to their added complexities. MICR toner cartridges are sold for printing on 24 lb. long grain 4.7% to 5.5% moisture content 100 to 170 Sheffield smoothness 60% minimum Reflectance paper specifically manufacturered for creating bank checks only, stored and used at 40% to 60% relative humidity and 60 to 75 degrees fahrenheit.
We'll replace any software, ChecksForms,
printer or MICR toner cartridge that arrives
damaged. We file the damage claim, we pay
for the replacement goods and we pay for
replacement shipping cost. Damage must be
reported to us within seven days of receipt.
Retain all packaging and item(s) as received
so we can file a damage claim. Simply phone
or EMAIL us for a Return Authorization Number (RA#).
We can also arrange for immediate shipment
of replacement goods.
Refunds are issued within 5 business days
after receipt of authorized return in accordance
with all other stipulations as stated.
If original order was paid by ChecksNet,
Western Union or mailed a check, a refund
check is mailed to purchaser. Credit card
refunds are applied to same credit card account
as original sale minus transaction fees incurred
during sale. Merchandise credits are good for thirty (30) days from date of issuance.
If a customer refuses goods that were
be delivered to them without going
our return process to receive an RA#
Return Authorization, then customer
be responsible for all return shipping
including original shipping fees. Customer
will also be charged a twenty percent retesting, repackaging and
order reprocessing fee. Refund will
be issued using same form of payment
SPECIAL ORDER ITEMS
All the aforementioned terms apply with three
exceptions. We can not guarantee print yield
(number of checks) that can be printed with
special ordered cartridges. Some printers
may have circuitry or sensors that display
unusual or inaccurate readings due to the
magnetic content of MICR toner cartridges.
Special order cartridges (items not ready
for immediate shipment when order was received
at our facility) can only be returned if
they fail to print checks that meet ABA standards
due to a MICR toner or cartridge defect.
Cartridges priced at over two hundred dollars ($200)
are special order (not stock items). They are
filled with MICR toner that is custom-blended for specific laser printer when we receive your order. Microchips on our MICR
cartridges are made for printers sold in
USA, Canada and Mexico. Printers purchased
from other countries may require special
microchips which we do not supply. Special order items are not returnable.